At this time, we only ship within Canada.
We offer flat rate shipping of $15.00 across Canada for orders under $125.00. There is a minimum order requirement of $25.00. Expedited shipping within Canada is FREE on orders over $125!* (this is before tax and any additional discounts).
*ADDITIONAL SHIPPING CHARGES ON GLASS: if ordering large amounts of glass for shipping, we may need to add an additional shipping charge (even when your order is over our $125 minimum for free shipping). Glass can be heavy to ship and while we wish we could absorb the total cost, shipping fees take a toll on small businesses. Don't worry - this is only for packages with large quantities of glass and we will always contact you first.
Orders will be shipped 1-3 business days after the order has been placed. You will be notified when the order ships with a tracking number if applicable.
We do not ship back ordered items. If any products are not available at the time of your shipment we will ship what is available and invite you to re-order out of stock items in the future.
To return an item purchased through our online store, please contact us via email at firstname.lastname@example.org or phone us at 902-735-2696 ext 1. Make sure to have your order number close by for reference.
Once we hear from you, we'll review the following process:
Pack up the product(s) and mail them to:
Teasdale Apothecary Co.
65 Beech Hill Rd.
Your order number must be on the box, or on a slip of paper inside. Once the product has been received in house we will issue a refund or store credit for the product (less any shipping charges). *
*Shipping charges (to or from us) are non-refundable.