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Q1

DO I HAVE TO REGISTER TO BE A PATIENT OF THE CLINIC?

No. The clinic is accessible to everyone with a valid Nova Scotia Health card, regardless if they have a doctor or not.

Q2

I DON'T HAVE A DOCTOR. CAN YOU REFILL MY PRESCRIPTIONS?

Yes! We will provide a full assessment and refill medications as necessary. During our assessment, we may write blood work requisitions or change doses of certain medication if deemed appropriate.

Q3

IS THIS A WALK-IN CLINIC?

No. The clinic is appointment-based. While same-day appointments are availble, to avoid disappointment, please phone ahead or book online.

Q4

CAN YOU PRESCRIBE FOR EAR INFECTIONS?

Yes, as of July 2024, pharmacists at clinic sites can assess and prescribe for ear infections as well as sinusitis. Visit our clinical services page for more information and criteria for assessment.

Q5

CAN YOU PRESCRIBE FOR STREP THROAT?

Yes! In our clinic, we will do a full assessment of symptoms, and if needed a strep throat swab. If the results come back positive, we can prescribe antibiotics.

Q6

HOW DO I MAKE AN APPOINTMENT?

You can easily book on our website or call the pharmacy at 902-735-2696 ext. 2.

Q7

HOW FAR IN ADVANCE DO I NEED TO BOOK?

Most appointments will adhere to the same day/next day model to accommodate folks who need to be seen on a more urgent basis (ie. UTIs, strep throat, shingles). We will allow for some bookings up to 1-2 weeks in advance.

Q8

CAN YOU PRESCRIBE NEW MEDICATIONS?

Under the scope of the pilot project, pharmacists can prescribe additional medications for diabetes, cardiovascular disease (ie. high blood pressure), and COPD. We can discuss how your conditions are managed, make adjustments to current doses or add medications as needed.

Q9

CAN I GO TO THE CLINIC IF I HAVE A FAMILY DOCTOR?

Absolutely. Because we are operating on a same day/next day booking model, we encourage folks who need to be seen faster to book with us if they are unable to see their family physician. We will collaborate with your doctor and let them know of any service we provide, to keep them informed of your care. The goal of the project is to alleviate some of the burden from physicians/NPs and allow pharmacists to work collaboratively and to their full scope.

Q10

DO I HAVE TO BE PATIENT OF YOUR PHARMACY TO COME TO THE CLINIC?

Not at all! This is a pilot project conducted in partnership with the Pharmacy Association of Nova Scotia, the Government of Nova Scotia and Nova Scotia Health. The clinic is open and accessible to everyone.

Q11

IF THE PHARMACIST PRESCRIBES A MEDICATION, WHERE DO I GET IT FILLED? 

If during your appointment, the pharmacist prescribes a medication, you can either have the pharmacist process the prescription to be filled on-site at our pharmacy or have them send it to a pharmacy of your choosing.

Q12

I'D LIKE TO MOVE MY FAMILY'S PRESCRIPTIONS HERE. HOW DO I DO THAT?

Transferring is easy! We just need a bit of information from you, and we handle the rest. You can easily complete our online form, call the pharmacy or stop by the counter so that we can collect some basic information. After that, we complete the transfer from your current pharmacy.

Q13

CAN I GET IN EARLY FOR MY APPOINTMENT?

No. While you are welcome to arrive early and peruse the storefront, enjoy a coffee or have a seat in the waiting room, we are not able to accomodate early arrivals in the clinic. Clinic days are booked to capacity. If you can't make your originally scheduled time, please give us a call and reschedule.

Q13

WHAT IF I'M LATE FOR MY APPOINTMENT?

Life happens! We get it - but to respect everyone's time we have to implement parameters around late arrivals. If you arrive more than 10 minutes late for your appointment, your appointment will be cancelled and you will the have option to re-book for later in the week (or that day pending availability).

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